Regulatory & Statutory Compliance
Compliance commitment
Quizophrenia Pvt Limited, the operator of Quizophrenia / Zvibe, complies in full with the laws of India applicable to its business — covering company law, taxation, online gaming (skill-based), e-commerce, advertising, data protection, intermediary obligations, payments, and consumer protection. Where statutory frameworks are evolving, we adopt and align with the most current rules and self-regulatory codes.
This page is a transparent, single-pane disclosure of every framework we operate under.
1. Corporate & Tax Compliance
| Framework | How we comply |
|---|---|
| Companies Act, 2013 | Registered private limited entity. CIN: U58203AS2024PTC027324. Annual ROC filings, AOC-4, MGT-7, statutory audits, board meetings as prescribed. |
| Goods and Services Tax (GST) | Registered under CGST/SGST/IGST. GSTIN: 06AABCQ0571E1ZT. Monthly GSTR-1, GSTR-3B, annual GSTR-9 filings. GST collected on all e-commerce transactions and remitted to the Government within statutory timelines. |
| Income Tax Act, 1961 — PAN | Permanent Account Number: AABCQ0571E. Annual ITR filings, Form 26AS reconciliations. |
| Income Tax Act, 1961 — TDS (TAN) | Tax Deduction & Collection Account Number: SHLQ00085B. TDS deduction and remittance under Sections 194-O (e-commerce), 194-C, 194-J, 194-IA, and 194B / 194BA (prize winnings — borne by the Company on behalf of winners) where applicable. Quarterly Form 26Q / 27Q TDS returns. |
| Shops & Establishments Act | Registered with the local labour department of the state where the registered office is situated. |
| EPF & ESIC | Statutory deductions and remittances for eligible employees. |
| Professional Tax | Deducted and remitted as per state-specific rules. |
2. Online Gaming — Skill-Based, Free-to-Play
| Framework | How we comply |
|---|---|
| Constitution of India, Article 19(1)(g) | Operating games of skill is a constitutionally protected commercial activity, as affirmed by the Supreme Court in State of A.P. v. K. Satyanarayana (1968) and K.R. Lakshmanan v. State of T.N. (1996). All games on the Platform are predominantly skill-based. |
| Public Gambling Act, 1867 | Not applicable — the Platform does not facilitate gambling, betting, or wagering. No entry fees, no real-money play, no monetary stakes. Games of mere skill are exempt under Section 12. |
| State gambling laws | We respect state-specific restrictions. Users in states with restrictive laws on online gaming (e.g., Andhra Pradesh, Telangana, Tamil Nadu, Sikkim, Nagaland) are expected to refrain from features locally restricted, even though our games are free and skill-based. Geo-restrictions are reviewed periodically. |
| IT (Intermediary Guidelines & Digital Media Ethics Code) Amendment Rules, 2023 — Online Gaming provisions | Although these rules primarily target real-money online gaming intermediaries, we voluntarily align with their player-protection principles: KYC pathways, grievance redressal, no facilitation of gambling content, age verification, and self-regulation. |
| All India Gaming Federation (AIGF) — Skill Games Charter | Voluntary alignment with AIGF principles: anti-fraud, anti-collusion, transparent randomness, age controls, grievance redressal within statutory timelines. |
| Server-authoritative anti-cheat | All multiplayer outcomes are computed server-side; client inputs are validated against physics/rules to prevent manipulation. 4-layer anti-cheat with bot detection in tournaments. |
3. E-commerce & Consumer Protection
| Framework | How we comply |
|---|---|
| Consumer Protection Act, 2019 | Transparent pricing, clear product descriptions, return/refund mechanism, identifiable seller information, accessible grievance redressal. |
| Consumer Protection (E-Commerce) Rules, 2020 | Display of seller's name, address, contact and country of origin; non-misleading advertising; no manipulation of price; opt-in consent for marketing. |
| Legal Metrology (Packaged Commodities) Rules, 2011 | Packaging declarations (MRP, net quantity, manufacturer, country of origin) displayed on product pages. |
| Bureau of Indian Standards (BIS) Act, 2016 | Where products are subject to mandatory BIS certification, only certified products are listed. |
| Refund & cancellation | Documented in our Refund Policy. |
4. Payments & Financial Compliance
| Framework | How we comply |
|---|---|
| Payment and Settlement Systems Act, 2007 | All payments are processed exclusively through RBI-authorised payment aggregators / gateways (Razorpay). We never directly handle or store card credentials. |
| RBI Guidelines on Payment Aggregators & Payment Gateways (2020, as amended) | Onboarding follows our PA's KYC/AML obligations. Settlement timelines as per RBI norms. |
| PCI-DSS | Cardholder data is fully out of scope for our systems — handled by PCI-DSS Level 1 certified Razorpay infrastructure. |
| Foreign Exchange Management Act (FEMA), 1999 | Cross-border payments (if and when enabled) routed through authorised dealers under FEMA. |
| Prevention of Money Laundering Act (PMLA), 2002 | Suspicious-transaction monitoring on seller payouts; KYC for sellers above prescribed thresholds. |
5. Data Protection & Privacy
| Framework | How we comply |
|---|---|
| Digital Personal Data Protection Act, 2023 | Lawful basis for processing, purpose limitation, data minimisation, user rights (access/correction/erasure/withdraw consent/nominate), Grievance Officer, breach notification readiness. |
| Information Technology Act, 2000 | Penalties for unauthorised access (Section 43), breach of confidentiality (Section 72), reasonable security practices (Section 43A). |
| IT (Reasonable Security Practices) Rules, 2011 — SPDI Rules | ISO 27001-aligned controls; published privacy policy; consent collection; restricted disclosure; auditable security framework. |
| Data localisation | Production data stored in AWS Asia Pacific (Mumbai) region, within Indian sovereign territory. |
| Encryption | TLS 1.3 in transit · AES-256 at rest · JWT with rotation for authentication. |
6. Intermediary & Content Compliance
| Framework | How we comply |
|---|---|
| IT (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021 | Published Terms & Privacy; Grievance Officer designated; takedown SLAs (36 hours of valid notice); periodic compliance reports where applicable; due diligence on user content. |
| Section 79, IT Act, 2000 — Safe Harbour | Acting as intermediary; no editorial control over user-generated chat/community/story content; expeditious action on lawful takedown requests. |
| Copyright Act, 1957 | Notice-and-takedown for infringing content. Counter-notice procedure available. |
| Trade Marks Act, 1999 | "Quizophrenia" and "Zvibe" are protected marks; respect for third-party marks; brand-abuse takedowns honoured. |
| POCSO Act, 2012 | Strict prohibition of CSAM; automated and manual moderation; immediate reporting to CERT-In / NCMEC where applicable. |
7. Advertising Compliance
| Framework | How we comply |
|---|---|
| Advertising Standards Council of India (ASCI) Code | Voluntary adherence to ASCI's content code; influencer/affiliate disclosures; no misleading claims; sensitive-category restrictions on the ad-mediation engine. |
| Cable Television Networks Rules / IT Rules | No promotion of products/services prohibited under Indian law (alcohol, tobacco, real-money gambling, etc.) — enforced as a blocklist at the SDK and mediation layer across InMobi, AdMob, AppLovin, Unity, and Pangle. |
| Consumer Protection (E-Commerce) Rules, 2020 — Advertising | Affiliate and sponsored content clearly labelled. No surrogate advertising. |
| Influencer / endorser disclosure | Material connections disclosed in line with ASCI guidelines. |
8. Accessibility & Inclusion
- WCAG 2.1 AA accessibility goals on the website and progressive improvements in the mobile app.
- Content moderation policies that prohibit hate speech, harassment, and discrimination.
9. Security Practices
- Periodic third-party VAPT (Vulnerability Assessment & Penetration Testing).
- Bug-bounty mailbox: team@quizophrenia.in.
- Incident response runbook; breach-notification readiness under DPDP Act timelines.
- Role-based access on production; audit trails on sensitive operations.
10. Self-Regulatory Memberships & Affiliations
- Voluntary alignment with the All India Gaming Federation (AIGF) Skill Games Charter.
- Registered as an e-commerce entity under the Consumer Protection (E-Commerce) Rules, 2020.
- Adherence to ASCI code of self-regulation in advertising.
11. Grievance & Appellate Mechanism
Step 1 — In-app / email support: team@quizophrenia.in · acknowledgement within 24 hours.
Step 2 — Grievance Officer: team@quizophrenia.in · resolution within 15 days as required by IT Rules, 2021 and DPDP Act, 2023.
Step 3 — Grievance Appellate Committee: Constituted under Rule 3A of the IT (Intermediary Guidelines) Rules, 2021. Online portal: https://gac.gov.in
Step 4 — Consumer forums: Users retain all rights under the Consumer Protection Act, 2019 to approach District / State / National Consumer Disputes Redressal Commissions.
12. Documents Available on Request
Subject to reasonable verification, we can provide for partner / regulator due-diligence:
- Certificate of Incorporation
- GST Registration Certificate
- PAN of the entity
- Cancelled cheque / bank verification
- Director KYC
- Razorpay merchant onboarding documents
- Privacy Policy & Terms of Service (this site)
- Data Processing Agreement template (for B2B partners)
Email: team@quizophrenia.in
13. Disclaimer
This page is published for transparency and is not legal advice. Statutory citations are indicative; the current text of each Act, rule, or guideline as published by the Government of India / regulator prevails. We update this page periodically as the regulatory landscape evolves.